Shipping Policy

At QuestPair.com, we understand how important timely and reliable shipping is to our customers. As we collaborate with multiple suppliers, each offering their unique products and shipping methods, we aim to provide clear and comprehensive shipping information to ensure a seamless shopping experience for you. Due to the varied nature of our suppliers and the weight of some equipment, shipping methods, times, and costs can differ significantly.

We offer two convenient ways for you to place an order, tailored to your preferences and needs. Whether you choose to purchase directly through our cart or request a custom quote, we strive to provide clear and accurate shipping information to ensure a seamless shopping experience.


Purchasing with the Cart

  1. Browse our website and add the desired products to your cart.
  2. Proceed to checkout and fill in your shipping information.
  3. Shipping costs will be automatically calculated based on your location and order details.
  4. After completing the checkout process, you will receive an email containing a link to a page that shows your estimated shipping time and provides updates on your order status.


Purchasing with a Quote via Request

  1. Fill in our online form to request a custom quote for the item(s) you are interested in.
  2. You will receive an email back with detailed information about your order.
  3. Provide your shipping information to us.
  4. We will send you an invoice detailing the total costs and shipping time.
  5. Once payment is received, we will proceed to ship your product and provide you with shipping updates via email.


When you request a quote for your desired products, our team will calculate the most cost-effective and efficient shipping method tailored to your specific order and location. This allows us to provide you with the most accurate shipping information possible, ensuring there are no surprises at checkout.


For any questions or concerns regarding shipping, please don’t hesitate to contact our customer service team at [email protected] or +31 (0) 73 7114717. We are here to assist you every step of the way!

Thank you for choosing QuestPair.com for your equipment needs! We look forward to serving you soon.