Frequently Asked Questions (FAQ)

This FAQ is still being edited. More questions and answers will appear in time. If you have other questions that you would like to ask, please mention them here: https://questpair.com/feedback/

General

QuestPair enables companies and organisations to engage with technology- and scientific experts to provide consultancy services or to perform a piece of research. QuestPair allows companies to post cases, to which experts can propose ideas and solutions.

QuestPair is used by clients such as companies, organisations, and other that pay technology scientific experts providing consultancy, research, or reviewing services. Experts can work at a university of consultancy firm or also in a freelance capacity.

After a client and scientific experts have completed negotiations, the client can pay project funds into a secure project account (escrow account). For larger amounts and more complex projects, it is also possible to split the amount in multiple tranches with a date for each when the funds can be released to the expert, for example when certain milestones are reached. It is possible to adjust the date for each tranche during the project.

 

In case (part of) the work is not completed to satisfaction, there is the option to request a chargeback.

Both clients and the expert(s) pay a project fee that is a percentage of the project budget. The amount of the fee depends on the project budget and the subscription. Both clients and expert also can receive discounts based on their subscription.

We offer a limited number of free one-year premium accounts to users that support QuestPair during its development phase.

The fees for clients and experts are summarised below.

 

QuestPair fees for clients and scientific experts

Signing up for an account is completely free of charge, and by default will give you a basic Free subscription. For early supporters we currently also have a limited offer for a free one-year Premium subscription that gives further discounts on project fees.

Users are themselves responsible to reach their own agreement for each project. During project negotiations, it is possible to specify arrangements and to upload a pdf with your agreement to the project.

We just launched and QuestPair is still in Beta-mode. If you found a bug, please let us know here: https://questpair.com/feedback/ We are fixing bugs as fast as we can.

We are grateful for your suggestions, which you can leave here: https://questpair.com/feedback/

We take privacy seriously. Please send a message with your concern or question to privacy@questpair.com and we will reply as soon as possible.

Our main current objective is to implement new functionalities and services and improve upon them. At this point, most (if not all) of our income is expected to go back in R&D.

We just launched our beta version and despite being a startup with limited resources, we already have a significant development pipeline. If you have ideas or suggestions, please let us know on https://questpair.com/feedback/

FAQ for clients

After signing up to QuestPair, post a case and describe your challenge or need. You can indicate an estimated budget and duration and select if the case if for a consultancy, expert review or contract research project.

Experts first write a short proposal with ideas of how they can help you with your case. You can click on one of your cases and see the list of experts that applied to your case. After reviewing an application, you can decide to reject it or to start project negotiations in which you define the outline and set the conditions for the project.

During the negotiations you can agree on the conditions and payments for the project. There are options to write a summary, define milestones and deliverables. We recommend you to clearly describe your expectations and those of the expert before starting the project. You can use the chat to discuss or exchange files. It is also possible to upload an agreement pdf. After you and the expert agree on the negotiations, you can complete the negotiations and start the project!

Experts first write a short proposal with ideas of how they can help you with your case. You can click on one of your cases and see the list of experts that applied to your case. After reviewing an application, you can decide to reject it or to start project negotiations in which you define the outline and set the conditions for the project.

FAQ for scientific experts

Yes! Payments for projects are made to a secure account, usually at the start of the project. You can see that the money is there, and when it is scheduled to be released. You should agree with the client under which conditions funds should be paid out. For larger projects, it is also possible to pay out a part before the project starts, and other parts when certain milestones are reached or when the project is finished.

Clients (paying for the project) can be from anywhere in the world. At this moment, for KYC reasons, we can only facilitate project payments to persons or organisations based in the European union, Norway and the UK.

After a client positively reviews your application, they can open project negotiations to discuss the conditions and payments for a project. There are options to write a summary, define milestones and deliverables. We recommend you to clearly describe your expectations and those of the client before starting the project. You can use the chat to discuss or exchange files. It is also possible to upload an agreement pdf. After you and the client agree on the negotiations, the client can complete the negotiations to start the project.

We have the option to search and import publications, or import them through a bib file. It is also possible to make changes on QuestPair after importing publications.

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